You can request a refund of your wallet balance (eWallet) through the Nusuk platform. Here’s what you need to know:
– ✅ Possible if no package has been purchased or to recover the excess after purchasing a package
– 🧾 The refund conditions will be displayed before confirmation.
– 💳 Transaction fees of 2% plus 15% VAT on this amount will be automatically deducted from the amount to be refunded.
– 🕐 The refund processing time may vary depending on the payment method used
